Terms and conditions

Thank you for shopping with us. We are committed to providing quality African products and excellent customer service. Please read our Returns & Refund Policy carefully before making a purchase

To qualify for an African Fabric return:

• The fabric must be unused, unwashed, uncut, and in its original condition.
• All original packaging, tags, and accessories (if applicable) must be included.
• Once the returned cloth has been inspected and approved, a refund will be issued to the original payment method or an exchange will be offered.

Non-Returnable & Non-Refundable Items

For health, hygiene, and food safety reasons, the following items are final sale and cannot be returned or refunded:

All food items such as:

+ Spices

+ Yams

+ Snack

+ Fresh, frozen, or smoked meats

+ Fish and seafood

+ Beverages

+ Body care products

+ Personal hygiene products

Damaged or Incorrect Orders

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery. Include your order number and clear photos of the item and packaging so we can resolve the issue promptly.

Country of Purchase

Products may only be returned in the country where they were originally purchased.

Refund Processing

Approved refunds will be processed using the original payment method. Processing times may vary depending on your bank or payment provider.

Shipping charges are non-refundable unless the return is due to our error.

Contact Us

If you have questions regarding our Returns & Refund Policy, please contact our customer service team before returning any item.